• must not contain viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software, hardware or network; and/or
  • may only be uploaded or sent if you own the rights in such content, or have appropriate permission from the rights owner;
  • must not reveal details that enable you or anyone else to be identified or contacted (e.g. last name, postal / email address or telephone number) but excluding contact through our service;
  • must not have any commercial purpose; and
  • must not involve junk mail, spam, pyramid selling or similar schemes.

You must not attempt, encourage or assist any of the above.

You must also abide with any web page specific policies, such as any policies on forum posts, in-game chat and private messaging or other policies on our websites from time to time.

In addition to complying with the letter of this policy, you also undertake to comply with the spirit behind it.

For YouTube Content Creators

We give permission to use Shadowrun Online intellectual property to upload gameplay videos of Shadowrun Online on YouTube or another video platform so long as you do not attempt to earn any money associated with the uploading or display of the video (i.e. or access to the video).

You may upload the video only if it is really yours and that uploading it doesn’t violate anyone else’s privacy rights, publicity rights, copyrights, contract rights, or intellectual property rights of somebody else.

If your video is in bad taste, obscene, hateful, defamatory, or otherwise is not consistent with the values of Shadowrun Online, we may revoke permission and require you to take the video down.

We’re not responsible for your video and if it’s not really yours or if you violate someone else’s rights, you will be responsible if there are any liabilities or costs for that (including if we get sued because of the video).

Privacy policy
For a description of how we use your personal data, please see our Privacy Policy.

Functioning of Cliffhanger Productions Products
We will use reasonable endeavours to maintain operation of Cliffhanger Productions Products and rectify faults as quickly as possible. We may have to suspend operation of a Cliffhanger Productions Product without notice for repair, maintenance, improvement or other technical reason. If so, we will do our best to ensure that the suspension is as short as possible. We cannot accept responsibility for such suspensions or for any interruption or error caused by circumstances outside our reasonable control.

We cannot guarantee that Cliffhanger Productions Products will work with any particular computer equipment or in conjunction with any particular software or connectivity services. We do not accept responsibility for such equipment, software or services.

Third parties
Cliffhanger Productions Products may include links to internet sites or other technologies supplied by third parties including sites / technologies which enable you to pay by means of payment methods provided by third parties. We make no promises about those sites or their content, products or services as these are outside our reasonable control.